Here are some helpful tips to help you navigate your way around Swim Central.
If you are a Club Admin and looking for help guides related to running your club, please check here.
Registration/Renewal specific
- Purchasing a membership product
- Uploading documents for membership
- Adding or removing a new family member to my SC family group
- Selecting your Primary Membership
- How to Action a Pending Payment
- Transferring Clubs
- Upgrading your membership
- How to Hide/Show Results in Public Portal (Results Central)
Click Here - Updated June 2021
Click Here for instructions on how to purchase a membership product using an Active Kids Voucher- Updated June 2021
Click Here - Updated June 2021
Click Here - Updated June 2021
Click Here - Updated June 2021
Click here. Updated June 2021
Click Here - Updated June 2021
Click Here to read what must be done if you wish to transfer clubs if you used your Active Kids Voucher for your initial membership.
Please note: members can transfer clubs throughout the season, where an additional club fee may apply. Members who join with more than one club must choose which Primary Club they will choose to represent at any Interclub, Area and Swimming NSW events. Members are unable to compete for more than one club unless they undergo the full Transfer Process.
Simply follow the Transferring clubs instructions above.
However, Click Here to read what must be done if you wish to upgrade memberships, but you used your Active Kids Voucher for your initial membership purchase.
Swim Central FAQs
- What is Swim Central?
- NEW - Navigating Swim Central
- Registering as a new member or family in Swim Central
- Entering a Meet
- I want to see my Results through Swim Central
- Requesting a Refund for a Meet Entry
- How to Create a Family Group
- Adding a new family member to a Swim Central account
- Allowing my 18+ year-old swimmer access to enter meets themselves
- Updating personal information
- Resetting my password
- Resetting my Family Pin
- Refunds for Membership
- Selecting your Primary Membership
- Purchasing a Meet Entry Ticket - For Spectators
- How To Upload or View A Document
- How to Promote/Demote a Member
- How to Download an Invoice
Swim Central is the new, whole of sport administration system, replacing ClubLANE and MyLANE in mid-2019.
Both committee members & club members (swimmers) alike will use Swim Central. The system aims to be less complex for all involved and includes many new and exciting features for clubs and members alike.
There are constant updates being dropped into Swim Central, so keep an eye out on this page for more tips!
Click Here - Updated September 2020
Registering as a brand new member: Click Here- Updated June 2021
Click Here - Updated June 2021
Need to purchase a spectator ticket as well? Click Here
Click Here - Updated June 2021
Click Here - Updated June 2021
Click Here - Updated June 2021
Click Here - Updated June 2021
Click Here to graduate a dependant - Updated June 2021
Members are unable to update their email address in Swim Central. If your email address needs updating, please contact admin@nsw.swimming.org.au. Once this has been updated, the guardian will then need to proceed through the password reset process before logging in, which helps set up a password for the new username.
For instructions on how to update other personal details, please Click Here.
Click Here- updated June 2021
Click Here to learn how to request a refund for membership fees (this does not apply to transfers - see transfers processes). - Updated June 2021.
Click here to read Swimming NSW’s current full Refund Policy and Procedures.
Click Here - Updated August 2021
Click Here - Updated December 2020
Click Here- Updated August 2021
